Human-Centered Technology Consulting

I love what I do. Every day my teams design and deliver complex digital products and transformation solutions in challenging industries like insurance, finance, and healthcare. By exploring and uncovering the overlap between business goals and user needs, I create strategies that naturally align and prioritize digital product efforts.

Over my twenty year career, my teams have designed, developed and deployed digital products, transformation strategy, business process improvements, and content strategies for high-profile clients.

• Digital Product
• Digital Transformation
• Business Strategy
• Stakeholder/User Analysis
• Project & Account Management
• New Business Development
• Operations Audit and Infrastructure Improvement

Craig offers clients unique acumen that spans business, creative and technology.

Steve M. – Chief Growth Officer


Discovering the unique user needs and perspective needed to make things better is why I get out of bed.

My clients choose me because I help them understand and overcome the assumptions and organizational barriers that strangle good products.


Your company might not need a product or technology strategist 100% of the time, and that’s where I come in.

I provide flexible engagements based on  project or retainer-based models. 


  • eBay
  • VH1
  • Adidas
  • Metlife
  • AT&T
  • The Capital Group
  • Cigna
  • + more

Connect With Me